As soon as you refresh this page, Chrome will look for updates. Here, you need to click on the Refresh button or press F5 on your keyboard to reload the page. If Google Chrome is partially working on your PC before crashing, you can open a Chrome tab, click on the 3-dot menu icon, and select Help > About Google Chrome.Here are the steps that you need to follow to update or check for new updates on Google Chrome. You need to make sure that you have installed the latest version of Google Chrome on your Windows 11 OS to prevent compatibility issues. This can be easily fixed by updating the app. After ending all Chrome tasks, again try opening the Google Chrome browser and see if this fixes the issue or not.Īn unsupported version of the application can also be why it does not work smoothly or not work at all on an operating system.After 5 minutes, exit and relaunch Chrome.Relaunch Chrome and keep it open for about 5 minutes even if it is in a broken state.Close all Chrome instances and windows.Google reached out to us and confirmed that the problem has been fixed in the latest update.Īccording to Google, Chrome started crashing for some Windows and Linux users on May 21. After identifying the root cause, Google has released an update to address the crashes and affected users are recommended to follow these steps: Look for registry keys in these two locations: “Computer\HKEY_CURRENT_USER\SOFTWARE\Google” and “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Google”Īlternatively, you can also switch to Microsoft Edge or use beta builds of Chrome where the bug has already been fixed.Open Registry Editor and delete registry items under Google.Delete Google folder in C:\Program Files (x86).Delete Google folder in C:\Users\USERNAME\Appdata\local.Uninstall Google Chrome by navigating to Control Panel.If nothing works, there’s a third workaround as well: Rename the “User Data” folder to something completely unrelated.Backup everything and store a copy in another drive.Navigate to: %LOCALAPPDATA%\Google\Chrome\User Data.If Chrome is still crashing, try these steps: Delete “Local State” file after taking backup.Navigate to: %LOCALAPPDATA%\Google\Chrome\User Data.Enable sync in Chrome for history, bookmarks, passwords, etc.Repair Google Chrome installation by running the setup file again.To stop Chrome from crashing, follow these steps: How to fix Google Chrome crashes bug on Windows 10 On the forums, a Google product expert reported that the issue is due to the “User Data directory”, which is used to store information. Maybe this is a widespread issue? I feel a little relieved now tbh cause I tried all those suggested solutions but none worked,” a user wrote in a forum post.įortunately, Google seems to be aware of the issues. “I have the same issue and have been searching for solutions on the internet for an hour when I came across this thread. The bug was first flagged by users yesterday on Google forums and social media sites. However, restarting Windows or browser is not enough to address Chrome crashes in all configurations. I’ve personally encountered the crash as well, but Chrome has started working on my device after I rebooted Windows. Extension crashes abruptly with the error “click this balloon to reload the extension.
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